Contact Us

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Unit 9D, Queens yard, white post lane
London, E9 5en
United Kingdom

Terms & Conditions

By using this website you are acknowledging that you have read and agree with the following terms and conditions. These terms and conditions may change or be added to at any time.

Prices

 All prices are in GBP and are inclusive of VAT. International orders do not include import tax charges. Please check local charges before ordering. Please contact Fiona directly to talk about alternative methods of payment eg. paypal.

Orders

All items are subject to availability. I will inform you as soon as possible if goods you have ordered are no longer in stock.

Product information 

All items have been given an accurate description of the piece. Due to the fact that all pieces are made by hand and the organic style of the work. Some patterns may vary slightly along with minimal changes in dimensions. The images used represent the products yet are not to scale (see dimensions) and colours may vary on different devices or monitors. All products where stated sterling silver are hallmarked in line with the Assay offices regulations. By law all items sold as Silver over the weight of 7.7 grams must be hallmarked for sale as precious metals.

Care instructions

 Where stated all items are plated with a minimum 2 microns of 18ct Gold. This is should provide a long lasting finish for general wear but should be treated with care. Avoid contacting the jewellery with perfumes and creams and always take off jewellery when in contact with water. Items can be re-plated in the future if necessary. This will incur a small cost, please contact me directly for a quote based on your piece. The 'white baked' finish is a layer of fine silver applied to the surface of each piece. This with time can also wear down on the piece. It is essential to always remove jewellery when in contact with water and again avoid contacting perfumed products with the piece. Return the product to the box when unworn. To clean the 'white baked' silver do not use a polishing cloth as it will bring up the sterling silver surface. Use soap and warm water with a soft toothbrush or lint free cloth. Then gently blot the piece dry with a soft cloth.
*Care instructions are included with every order*

Cancellation & returns

 Once an order has been placed and sales transaction made the order is final and cannot be cancelled, products are often made especially for your order therefore cancellation is not permitted.

Copyright

 Fiona McAlear holds the copyright to all designs, text and content on this website.